Lake Shore Field Service Technicians diagnose and assist with field problems.

Uptime is critical to maintaining high productivity and profitability in your mine. That’s why we’re committed to building a parts and service support system that keeps you running at full speed. We’re closely listening to your challenges and expectations so we can better deliver the parts and service support you need to boost productivity and operational excellence.

Common components have long been used throughout our line to simplify parts replacement. Today, we’re leveraging the right technologies to better anticipate your parts needs, and we’re investing strongly in inventory to ensure those parts are readily available to you.

It’s long been our standard to send service supervisors during the commissioning of your machine, and to provide additional operator training and required machine troubleshooting. Today, we’re investing in developing our support team to provide the assistance you need to realize optimum efficiency.

At Cannon, we’ve built our reputation by building rugged and dependable mining equipment that makes your mining operation safer, more productive and more profitable. And we’re here to make sure your equipment finishes the job. It’s our promise to you. 

Marine/Defense Field Service Rates

Drifter Rebuilds
Exchange program – starts with a spare drifter sold with each machine.